Support and Guidance

Whether you have an eating disorder or are caring for someone else who does, we are here to help you. Anyone who contacts SWEDA for help will be offered a support and guidance appointment with a Support Worker – it’s a free introduction to our services and the first step in working towards recovery or in supporting yourself while you support someone else.

What will happen when I contact SWEDA for support?

Once you contact SWEDA, we can make an appointment for you. You can visit our friendly offices in Shepton Mallet or meet with a Support Worker closer to you where you live. You can also opt to attend a session online on Zoom. 

We are usually able to offer you an appointment within two weeks. You are welcome to bring someone with you. This could be a friend, partner, parent or anyone else that might help you feel more comfortable.

The appointment is normally between an hour and an hour and a half. You will be asked about why you have come to SWEDA and what you may need. You will likely be asked some questions about what has happened so far and how you understand your situation. There will be plenty of space for you to talk about what is important to you and have your questions answered.

The support worker will talk to you about what services are available at SWEDA and what might be the most suitable for you. They might ask about your medical history and discuss what steps you have already taken in terms of addressing the food and eating issues you or your loved one has experienced. It may be that the Support Worker offers you some suggestions or information as to how to move forward.

The Support and Guidance sessions are free of charge.

If you would like the opportunity to meet with someone on an individual basis, our Support Workers can be contacted via 01749 343344 or directly via email at [email protected]

Support and Guidance sessions can help you to:

“Whenever I have contacted SWEDA, I have always received a very quick response, and have felt completely safe to ask for help when I have needed it. There have been periods of time when I have not needed a lot of contact, and times when I have asked for frequent contact. Talking to the same person over a long period of time has meant I have had a consistent place to go for support, and this has been invaluable."

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