Emergency Contacts

Please note that SWEDA does not operate an emergency service.  The team are out of the office between Friday 17th December and Tuesday 4th January; the phone will not be manned during this time. However, there is an answer phone if you would like to leave us a message. 

If you would like to speak to someone regarding an Eating Disorder during the Christmas and New Year period, we will continue to operate our helpline on Tuesday evenings (8-11pm) and Sundays (including Boxing Day) (11am-2pm) on 0300 330 5464.


If you require support and you are unable to reach us, please try the following:

Community Mental Health Services

If you are already receiving support from mental health services you should have a care plan. This will include details of your local CMHT and who you should contact in a crisis.  If in doubt, contact your GP.

Emotional support

If you feel that you need to talk to someone immediately for emotional support, then you may find a telephone support line useful. Some to try are:


Offering emotional support 24 hours a day

Tel: 116 123 

Web: www.samaritans.org

Sane Line

Offering specialist mental health emotional support 6-11pm everyday.

You can also email through their website.

Tel: 0845 767 8000

Web: www.sane.org.uk

“Whenever I have contacted SWEDA, I have always received a very quick response, and have felt completely safe to ask for help when I have needed it. There have been periods of time when I have not needed a lot of contact, and times when I have asked for frequent contact. Talking to the same person over a long period of time has meant I have had a consistent place to go for support, and this has been invaluable."

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